Privacy Policy

1. Information We Collect

We collect the following types of information when you use our App:

1.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Patient Information: Name, age, gender, medical history, diabetes-related information, dietary preferences, medical reports, etc.
• Doctor Information: Professional credentials, medical license information, contact details, practice information, etc.

1.2 Usage Information

We collect information about how you interact with our App, including:

• Device information (e.g., device type, operating system, unique device identifiers)
• IP address, geolocation, and browsing activity
• App usage data (e.g., features used, pages visited, interaction with content)

1.3 Health Data

We may collect sensitive health data related to patients' diabetes management, including:

• Blood sugar levels, medication, and treatment data
• Dietary preferences, restrictions, and meal plans

1.4 Third-Party Data

We may also collect data from third-party services to provide additional functionality, such as health tracking or authentication services.

2. How We Use Your Information

We use your information for the following purposes:

• To provide personalized diet recommendations and healthcare services to patients
• To manage and maintain patient records and treatment plans
• To facilitate communication between healthcare providers and patients
• To improve the functionality and user experience of our App
• To comply with legal and regulatory requirements, including healthcare regulations
• To ensure the security and integrity of our services and prevent unauthorized access

3. Data Security

We are committed to protecting your information through the implementation of appropriate security measures, including:

• End-to-end encryption for sensitive health and personal data
• Secure authentication and access controls
• Regular security audits and updates to ensure the protection of your data
• Compliance with industry standards, including HIPAA (Health Insurance Portability and Accountability Act)

While we implement stringent security measures, please note that no data transmission over the internet can be guaranteed to be 100% secure. You use our App at your own risk, and we encourage you to take appropriate precautions when accessing the App.

4. Data Sharing and Disclosure

We will not sell, rent, or lease your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent or at your direction
• With healthcare providers or institutions involved in your treatment or care
• To comply with legal or regulatory obligations, such as responding to government requests or complying with court orders
• To protect our rights, property, and safety, or the rights, property, and safety of others
• With third-party service providers who help us provide and improve our services, subject to appropriate data protection agreements

5. Your Rights

As a user of the App, you have the following rights regarding your personal and health information:

• Access: You can request access to the personal data we hold about you
• Correction: You can request corrections to any inaccurate or incomplete data
• Deletion: You can request the deletion of your personal data (subject to legal retention requirements)
• Data Portability: You can request a copy of your personal data in a structured, commonly used format
• Withdrawal of Consent: You can withdraw your consent to the processing of your data at any time (subject to legal restrictions)
• Objection: You can object to the processing of your data in certain circumstances

To exercise your rights, please contact us at info@kollectcare.com.

6. Data Retention

We retain your personal and health information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your data is no longer needed, it will be securely deleted or anonymized in accordance with applicable regulations.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Effective Date." By continuing to use the App after such changes, you agree to the updated Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: